Fire Stick Troubleshooting/Fire Stick Problems
How to Reset Firestick to Factory Settings
In this guide, you will find the instructions
to reset FireStick to factory defaults. The method used here works on FireStick
2nd Gen, Fire TV Stick 4K, Fire TV Cube, as well
as older Fire TV models.
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Resetting
FireStick is easy. It just requires a few clicks. But, resetting means
restoring your device to the factory settings. It will be like a new device;
like the one, you plugged in for the first time after the purchase.
While FireStick
is a great streaming device, it occasionally runs into troubles. And,
sometimes, resetting is the only solution.
Let us discuss
the various reasons why you may need to reset your FireStick, how to do it, and
what to do after it has been reset.
Why
do I need to reset FireStick?
There are many
scenarios when resetting might be the only resort to restoring FireStick to its
normal functioning. We discuss some of them here.
#1
Running out of storage
Despite being
an incredible streaming tool, FireStick has some glaring shortcomings. And,
limited storage space is probably the most prominent one.
FireStick and
FireStick 4K devices have a storage capacity of 8GB. Fire TV Cube does only
slightly better with 16 GB.
At least 30% of
the 8GB is reserved for the OS and system files. That leaves you with only a
little over 5 GB to use. That’s too low and it fills up fast.
Even if you
keep uninstalling apps, the residual files keep occupying the space.
When you can’t
figure out how to clear up space, resetting FireStick might be the only
solution.
#2
Slow performance
If your
FireStick has gone slow, you may want to restart and refresh it. However,
restarting does not always solve the problem.
When FireStick
continues to be slow no matter how many times you power it off or restart, the
only viable solution left is to reset the device to factory settings.
I have run into
such situations myself and can confidently say that resetting will enhance the
performance quite dramatically.
#3
FireStick is Frozen/Unresponsive
I have been
using FireStick for a long time and only once have I experienced this problem.
Therefore, I assume that it must be rare.
Nevertheless,
when your FireStick freezes, does not respond to the remote controller and
unplugging it also does not help, resetting is the only way to get it back
working.
How
to Reset FireStick
There are two
ways to reset FireStick:
● Using the
FireStick Settings
●
With the help of FireStick remote
We will cover
both methods one by one.
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Method
#1: Reset FireStick from the Settings
The Settings
menu of your FireStick has a variety of options to tweak or customize your
device and to change your preferences. One of the options is to reset
FireStick.
Here is how you do it:
1. First, go to
the home screen of your FireStick device if you are not there already
This is how the
home screen looks like
2. Next,
navigate to the top part of the home screen where you see the menu bar
In the menu
bar, select the last option Settings
3. When you get
to the Settings menu, scroll to the right and click My Fire TV
4. You should
see the following set of options
Scroll down to
the bottom and click Reset to Factory
Defaults
5. FireStick
will ask you for your confirmation since resetting will remove all your
personal information, remove all your existing apps, and delete all your
personal preferences
Click Reset to continue
FireStick will
now start to reset. It may take several minutes. Make sure you do not unplug
the power cable until the reset is complete
Method
#2: Reset FireStick directly with the remote
A frozen device
is one of the reasons why users want to reset FireStick to the factory
defaults. However, when Firestick is not responding, you cannot navigate to the
Settings menu and My Fire TV option to reset the device.
Thankfully,
there is a way to reset FireStick or Fire TV even when the system would not
respond.
Here is what
you can do:
Make sure your
FireStick remote has working/charged batteries
Now, hold down
the Right Button on the navigation
ring and the Back Button together
You must keep
them pressed together for at least 10 seconds (sometimes it may take more time)
You will see
the reset notification on your screen shortly.
What
do I do next after the reset?
Once you have
reset your FireStick to factory defaults, it would be the same as you took out
new from the box.
The FireStick
device that has been reset needs to be configured again like it is new.
Here are some of the options for you:
#1
Set up your Amazon FireStick
As I said, once
you reset FireStick, it needs to be set up all over again. You are required to
sign in again with your Amazon account.
Plug in your
FireStick to the power source and wait for it to reboot (in case you unplugged
it)
This should be
the first screen you should see.
Press the
Play/Pause button on your remote to get started. Follow the on-screen
instructions to set up your device.
For detailed
information and step-by-step instructions, read our guide on How to Set Up Amazon Fire TV Stick
#2
Reinstall the VPN
If you use 3rd
party/free streaming apps on Firestick, you most probably be using a VPN
already. After setting up your FireStick, the very first thing you should do is
reinstall the VPN app and connect to a VPN server.
If you don’t
have a VPN yet, you should get one and keep your streaming activities
anonymous. I always use ExpressVPN on my streaming devices and I suggest you do
the same. Better safe than sorry.
After testing
over 30 VPNs, I can confidently say that ExpressVPN is the fastest VPN for
Firestick. You can try it risk-free for the first 30-days.
The following
are the steps to install and start using ExpressVPN.
1. Go to
ExpressVPN.com and subscribe to its service. Right now, there is an offer going
on where you can get 3-months free and save 49% on its annual plan.
2. Go to the
top-left section of your FireStick home screen and select the Search option
3. Look up for
Express VPN and follow the onscreen instructions to install the app
4. Sign in with
your ExpressVPN username and password that you got when signed up for its
service in the first step above.
5. Connect to a
VPN server
You can learn
more about ExpressVPN features and its set up here.
#3
Jailbreak Your FireStick
Jailbreaking is
a great way to make the most out of your FireStick. By jailbreaking FireStick,
you allow yourself the opportunity to explore tons of free content, including
Movies, Shows, Live TV, Sports, and a lot more.
Don’t confuse
yourself with iOS jailbreak. With Firestick, the jailbreak term means nothing
more than installing popular free streaming apps. It does not require any
technical expertise.
Read our guide
on How to jailbreak FireStick. This guide provides
step-by-step, clear, and easy instructions. I have compiled this guide for a
layperson like myself.
Jailbreak DOES NOT void the FireStick warranty.
It DOES NOT change anything at the root level. It is a 100% safe process.
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